1. Refund Eligibility
CodeYantra Technologies offers refunds under the following conditions:
- Refund requests must be made within 30 days of purchase
- The product or service must not have been fully utilized or accessed
- The refund request must include a valid reason for cancellation
- For subscription services, refunds are available if the service has not been actively used
2. Non-Refundable Items
The following items and services are non-refundable:
- Products or services that have been fully accessed or utilized
- Refund requests made after 30 days of purchase
- Purchases made with promotional or discount codes (unless specified otherwise)
- Custom development or consulting services that have been initiated
- Digital products that have been downloaded or accessed
3. Refund Process
To request a refund, please follow these steps:
- Step 1: Contact our support team at support@codeyantra.in
- Step 2: Provide your order number, purchase date, and reason for refund
- Step 3: Our team will review your request within 5-7 business days
- Step 4: If approved, the refund will be processed to your original payment method
- Step 5: Refunds typically appear in your account within 7-14 business days
Note: Refund processing time depends on your bank or payment provider. We recommend contacting them if you don't see the refund within 14 days.
4. Subscription Cancellation
For subscription-based services:
- You can cancel your subscription at any time
- Cancellation takes effect at the end of your current billing cycle
- No refund is provided for the current billing period
- You will retain access to the service until the end of your billing cycle
- To cancel, contact support or use the cancellation option in your account settings
5. Partial Refunds
Partial refunds may be considered in the following cases:
- Service was partially used or accessed
- Technical issues prevented full use of the service
- Product did not meet specifications as described
Partial refund amounts will be determined on a case-by-case basis by our support team.
6. Refund for Defective Products
If you receive a defective product or service:
- Report the issue within 7 days of purchase
- Provide photographic or video evidence of the defect
- We will offer a replacement or full refund at your choice
- Return shipping costs will be covered by CodeYantra Technologies
7. Technical Issues and Service Failures
If you experience technical issues or service failures:
- Contact our support team immediately at support@codeyantra.in
- We will attempt to resolve the issue within 24-48 hours
- If the issue cannot be resolved, a full or partial refund may be offered
- For critical failures, we may provide service credits instead of refunds
8. Exceptions and Special Cases
CodeYantra Technologies reserves the right to deny refunds in cases of:
- Fraudulent or suspicious transactions
- Violation of terms and conditions
- Abuse of the refund policy
- Requests made with false or misleading information
9. Refund Policy Changes
CodeYantra Technologies may update this refund policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services indicates your acceptance of any changes to this policy.
10. Contact Us
For refund requests or questions about this policy, please contact:
Last Updated: March 2026
This Refund and Cancellation Policy is effective as of the date listed above and applies to all purchases from CodeYantra Technologies.
CodeYantra Technologies